Maintenance agreement

Maintenance agreement ensures numerous advantages

With the eluCad programming software, processing programs can be created quickly and easily for elumatec rod processing centres. The software is characterized by flexibility, operator-friendliness and practice-oriented functionality: In addition to path optimisation, tool optimisation and visualisation for collision avoidance, eluCad also offers numerous other optimisations that can save you time and money during rod processing. elusoft GmbH recommend a software maintenance agreement for the eluCad programming software.
Customers with this software maintenance agreement are entitled during the duration of the contract to upgrade to a new program version as soon as it is available. eluCad can be configured to notify users automatically when updates are available.

The updates developed by elusoft GmbH, a subsidiary of elumatec AG, are reactions to market requirements and customer requests. They help users make even more cost-effective and efficient use of their rod processing centres, to work faster, more accurately, more safely and more easily. elusoft GmbH always strives to provide their customers with a powerful, easy-to-use programming software that meets market requirements. eluCad is therefore continually further developed with great care and offers an efficient, modern tool for daily work.

A software maintenance agreement provides eluCad users with the following advantages:
– Regular updates in small steps
– The current version is always in use
– Preferred support when calling the elusoft support hotline
– elusoft support staff can help not only by telephone, but can also use TeamViewer over the Internet to switch to the customer’s programming workstation (if the customer permits it)
– faster support is possible, because the supporters know the most current version the best
– annually a free place for 2 days in a group training for advanced training for more employees
– During peak order times, eluCad users can use an additional seat license for four weeks free of charge. This offer is valid once per year.

The software maintenance agreement has a duration of one year at a time and is automatically extended if not terminated three months before expiration.

Be a clever fox
The Duo elumatec profile machining centre and
eluCad programming software have proved
themselves in many industries worldwide.
A clever choice for clever foxes.

With a software maintenance agreement, you
always have the latest eluCad version running.
You can use innovations right away.