FAQ

How to update my dongle?

A dongle can only be updated using a context file. In the below instruction you will find out how to create a context file and to install it back on your dongle after an update.

Go to the instruction.

What are the system requirements for eluCad?

The system requirements for the latest eluCad Version

  • Operating system: Windows 11 (64-bit) with latest updates
  • CPU: Intel or AMD x86-64 processor, 2GHz or more
  • Memory: 8 GB (16 GB recommended)
  • Display: 1024×768 (1600×1050 or higher recommended)
  • Graphics card: Minimum: Graphics card with hardware acceleration. Recommended: Dedicated NVidia or AMD graphics card
  • Disk: Installation ~1 GB
  • Network: Regular internet connection required
Where can I find my dongle number?

On the dongle itself or in eluCad info-window. Path: eluCad -> Help -> About eluCad.